RESOURCES
resources
business
planningInfodev incubator ‘strategic business planning’
http://toolkit.idisc.net/A Pocket Guide to Business Planning by Brody Weiser Burns
http://216.65.35.60/pdf/pocketbusforwebsite.pdfSME Toolkit – Business Planning IFC
http://www.smetoolkit.org/Category.jsp?iCategoryId=32&locale=1Creating an Effective Business Plan – SME Toolkit, IFC
http://www.smetoolkit.org/Article.jsp?id=if-amx00027&catid=-2&lid=1&locale=1Set Goals for Your Business– SME Toolkit, IFC
http://www.smetoolkit.org/Article.jsp?id=if-amx00025&catid=113&lid=1&locale=1Information, Technology and Small Enterprise: A Handbook for
Enterprise Support Agencies in Developing Countries by Richard Heeks
and Richard Duncombe. 2001. IDPM, University of Manchester, UK.
http://www.e-devexchange.org/eComm/esahbk.htmBusiness Plan Format – The Global Social Venture
Competition (GSVC) http://www.socialvc.net/index.cfm?fuseaction=Page.viewPage&pageId
=92&grandparentID=56&parentID=90The Doing Business Database Private Sector Development –
WBG/IFC, Rapid Response Unit http://rru.worldbank.org/DoingBusiness/business
business
phasesInfodev incubator ‘strategic business planning’
http://toolkit.idisc.net/Managing the digital enterprise - Business Models on the Web
by M.Rappa. 2001. http://ecommerce.ncsu.edu/business_models.htmlSME Toolkit IFC The SME Toolkit offers software, business
forms, training, and more to help small businesses in emerging markets grow and
succeed.
http://www.smetoolkit.org/The National Federation of Independent Business (NFIB)
Advocacy organization representing small and independent businesses in
the US
http://www.nfib.com/page/homeEntrepreneuial Test – SBA Women’s Business Center Online
http://www.onlinewbc.gov/docs/starting/test.htmlImproving Lives by Creating Opportunities in Small Business
http://www.ifc.org/ifcext/sme.nsf/Content/homeThe Doing Business Database Private Sector Development –
WBG/IFC, Rapid Response Unit
http://rru.worldbank.org/DoingBusiness/Starting a Business Details – Cambodia The Doing Business
Database Private Sector Development – WBG/IFC, Rapid Response Unit
http://rru.worldbank.org/DoingBusiness/ExploreTopics
/StartingBusiness/Details.aspx?economyid=33Starting a Business – Cambodia
http://rru.worldbank.org/Documents/DoingBusiness
/ExploreTopics/StartingBusiness/Economies/CAMBODIA.pdfStarting a Business – Lao PDR
http://rru.worldbank.org/Documents/DoingBusiness
/ExploreTopics/StartingBusiness/Economies/LAOS.pdfEmerging Markets: Connecting the Unconnected
R.Dhawan, C.Dorian, R.Gupta, S.K.Sunkara The McKinsey Quarterly, Nr.4.
2001. by
http://www.mckinseyquarterly.com/article_abstract.asp?
tk=351136:1110:22&ar=1110&L2=22&L3=77SME Toolkit – Marketing & Sales IFC
ICT Handbook for Entrepreneurs in Developing Countries
By Richard Duncombe & Richard Heeks, IDPM, University of
Manchester, UK
http://www.e-devexchange.org/eComm/enthbk.htm
- Advice Sheet 2. Communication with Customers: Selling Locally Page. 17
- Advice Sheet 4. Communication with Customers: Marketing Page. 17
Writing the Market Analysis Section of the Business
Plan by Susan Ward http://sbinfocanada.about.com/cs/businessplans/a/bizplanmarkanal.htm
How to Find and Sell to Your Target Market by
Marilyn Guille 2003 http://sbinfocanada.about.com/cs/marketing/a/targetmarket.htmMarketing Toolkit – Mission-Driven Business
Planning Toolkit (APC)
Developed by Charles P. Sitkin, In Affiliation with Carnegie-Mellon University
October 1998 http://www.apc.org/english/ngos/business/busplan/mtoolkit.htmSME Toolkit – Accounting & Finance IFC
http://www.smetoolkit.org/Category.jsp?iCategoryId=31&locale=1Finance Center – SBA Women’s Business Center Online
The U.S. Small Business Administration
http://www.onlinewbc.gov/docs/finance/The Doing Business Database Private Sector Development –
WBG/IFC, Rapid Response Unit
http://rru.worldbank.org/DoingBusiness/UNDP’s guidelines for CSO cooperation
http://www.undp.org/cso/policies.htmlA Rural ICT Toolkit For Africa
http://www.infodev.org/projects/telecommunications
/351africa/RuralICT/Toolkit.pdfTemplate for small funded project application p62
Funding principles and process pg68 9.4 Reporting p75Nonprofit software is a class of software tailored to
helping nonprofits with some of the many challenges they face that do not exist
in the corporate sector. The focus of nonprofit software ranges from volunteer
and event management to fundraising and fund accounting. Nonprofit accounting
software, which helps nonprofits track individual funds as separate entities (as
required by law), also contains the more generic accounting functions found in
corporate software, such as a general ledger, inventory, job/project tracking,
and payroll. Many nonprofits find the use of nonprofit software to be a very
attractive alternative to adapting standard corporate software to their needs…http://www.techlistings.net/xlist/tech/bizsoft/nonprofit?id=1
Accounting Software describes the class of computer software
that performs accounting operations. Accounting software ranges from simple,
single-entry personal finance managers to powerful, double-entry enterprise
systems that organize accounts receivable and accounts payable, as well as
payroll, inventory, invoicing, and fixed assets…Marketing Tools and Advice for Small Business – Niche
Marketing Research Center
http://www.nichemarketresearch.com/market-niche.html60-Second Guide to Creating a Market Niche
http://www.score.org/60_guide_market_niche.html3 Rules for Niche Marketing. Follow these maxims to grow your
business’s audience by Kim T. Gordon.
www.entrepreneur.com.
March 04, 2002
http://www.entrepreneur.com/article/0,4621,297662,00.htmlNarrow Your Focus to Broaden Your Sales by Michel Fortin
http://www.affiliate-master.com/market-niche.htmlSocial Enterprise Lexicon by the Social Enterprise Alliance
http://www.se-alliance.org/resources_lexicon.cfmICT Handbook for Entrepreneurs in Developing Countries By
Richard Duncombe & Richard Heeks, IDPM, University of Manchester, UK
http://www.e-devexchange.org/eComm/enthbk.htm
- Advice Sheet 1. Communication with Customers: Getting the Message Across.
Page 14- Advice Sheet 2. Communication with Customers: Selling Locally Page. 17
- Advice Sheet 4. Communication with Customers: Marketing Page. 17
Customer ServiceSoftware Satisfied customers, partners,
suppliers and employees mark the difference between business success and
failure. Prepared with the feedback you gain from a strong customer service
initiative, you’ll be able to develop the products, programs and services that
will turn your satisfied customers into loyal customers. http://www.techlistings.net/xlist/tech/bizsoft/customerservice?id=1Customer satisfaction surveys allow you to get valuable
customer feedback that will help you determine the course your business should
take…
http://www.techlistings.net/xlist/tech/bizsoft/sales/customer?id=110 Strategies for Customer Service Success by Emmy Favilla
CRM
Magazine June 2004
http://www.destinationcrm.com/articles/default.asp?ArticleID=4112Customer Service Assembled by Carter McNamara
http://www.managementhelp.org/customer/service.htmProviding Superior Customer Service– SME Toolkit, IFC
Adapted from content excerpted from the
American Express® OPEN Small Business Network
http://www.smetoolkit.org/Article.jsp?id=if-amx00057&catid=-2&lid=1&locale=1Relationship Marketing – SBA Women’s Business Center
Online
http://www.onlinewbc.gov/docs/market/mk_sales_rltshpmkt.htmlLegal & Regulatory Issues in the Information Age -APDIP
e-primers
by Rodolfo Noel S. Quimbo
http://eprimers.apdip.net/series/info-economy/legal-tocSME Toolkit – Legal & Insurance IFC http://www.smetoolkit.org/Category.jsp?iCategoryId=34&locale=1
Contract Checklist – Mission-Driven Business Planning
Toolkit (APC)
http://www.apc.org/english/ngos/business/busplan/ispbtool4.htmInformation Technology Security Handbook
http://www.infodev-security.net/handbook/Internet Policy in South East Asia Michael Minges (ITU).
Presentation at “The Internet in South East Asia”, Bangkok,
Thailand, November 2001.
PDF Format http://www.itu.int/asean2001/documents/pdf/Document-24.pdf
PowerPoint Format
http://www.itu.int/asean2001/documents/ppt/Document-24.pptLegalistings.net
Business Law; Computer Law; Consumer Protection; Criminal Law;
Immigration Law; Intellectual Property; Labor Law; Tax Law
http://www.legallistings.net/Beyond Intellectual Property. Toward Traditional Resource Rights for
Indigenous Peoples and Local Communities byDarrell A. Posey and Graham
Dutfield
http://web.idrc.ca/en/ev-9327-201-1-DO_TOPIC.htmlTelecommunication Regulation Handbook, infoDev, World Bank
http://www.infodev.org/projects/314regulationhandbook/
Module 1: Overview of telecommunication regulation
Module 2: Licensing telecommunications services
Module 3: Interconnection
Module 4: Price Regulation
Module 5: Competition Policy
Module 6: Universal ServiceE-Commerce Readiness for SMEs in Developing Countries: A Guide for
Development Professionals Judith E. Payne LearnLink for USAIDDigital Opportunities for Development . Chapter 2:
Strengthening Organizations with Information and Communication Technologies
(ICTs) by Eric RustenBuilding Businesses with Small Producers. Successful Business
Development Services in Africa, Asia, and Latin America Edited by
Sunita Kapila and Donald Mead
http://web.idrc.ca/en/ev-9438-201-1-DO_TOPIC.html
http://web.idrc.ca/openebooks/986-0/Business Process Trends http://www.bptrends.com/
The Four-Phases of IT/Business Alignment by Mary Nugent, CIO
Update December 10, 2004 http://www.cioupdate.com/insights/article.php/3446591Business Process Management Initiative http://www.bpmi.org/
Mastering Business Process Management – ebizq.net By
Howard Smith and Peter Fingar 02/09/2004 http://www.ebizq.net/topics/bpm/features/3723.htmlBusiness Process Management 101 By Howard Smith, July 2003
http://www.bpmi.org/downloads/LIB-2003-07-1.pdfNonprofits and E-Commerce: An Interview with Gary Grobman
Author: Funding Guide (Online Fundraising): Michael Stein October 25,
2000
http://www.techsoup.org/howto/articlepage.cfm?ArticleId=224&topicid=10e-Commerce & e-Business – Asia-Pacific e-Primers Series
by Zorayda Ruth B. Andam
http://eprimers.apdip.net/series/info-economy/e-comm.pdfAnalysing eCommerce for Development
Richard Heeks IDPM, University of Manchester, UK 2000
http://www.ecomm4dev.org/diecomm.htmeCommerce4Development Website
IDPM, University of Manchester, UK
http://www.ecomm4dev.org/The Nonprofit Organization’s Guide to E-Commerce by Gary
Grobman http://www.socialworker.com/nonprofit/nphome.htm
http://www.socialworker.com/nonprofit/ecommerce.htmRisk E-Business: Seizing the Opportunity of Global E-Readiness,
McConnell International. August 2000. http://www.mcconnellinternational.com/ereadiness/EreadinessReport.htmInformation, Technology and Small Enterprise: A Handbook for
Enterprise Support Agencies in Developing Countries by Richard Heeks
and Richard Duncombe. 2001. IDPM, University of Manchester, UK. http://www.e-devexchange.org/eComm/esahbk.htmE-Commerce: Business models and grassroots experiences
http://www.intracen.org/execforum/docs/ef2000/db18eberhard.pdfAnalyzing E-commerce for Development by Richard Heeks, 2000.
http://idpm.man.ac.uk/idpm/diecomm.htmBuilding Confidence: E-commerce and Development . UNCTAD.
February 2000. http://www.unctad.org/ecommerce/docs/building.pdf
E-Commerce and Development Report 2001. UNCTAD. http://r0.unctad.org/ecommerce/docs/edr01_en.htmE-Commerce and LDCs: Challenges for Enterprises and Governments
by Shaun Lake, Executive Director, AGN, South Africa, for the E-Commerce and
LDCs Round Table, Kathmandu, Nepal – 30-31 May 2000. UNCTAD. http://www.unctad.org/ecommerce/event_docs
/kathmandu_background.pdfE-Commerce for Development: Prospects and Policy Issues Technical
Paper No. 164 Andrea Goldstein And David O’Connor. September 2000. Produced As
Part Of The Research Programme on Globalizing Technologies And Domestic
Entrepreneurship .
http://www.oecd.org/dev/publication/tp1a.htmE-Commerce SoftwareListing
E-commerce software describes the tools to design and manage all facets of an
online business, providing the customer with a simple and rewarding shopping
experience…
http://www.techlistings.net/xlist/tech/bizsoft/ecommerce?id=1DigitalDividend – Resources Marketplace: Business & e-Commerce http://www.digitaldividend.org/marketplace/marketplace_02.htm
E-Commerce Glossary
Provided by Steffan Klein and 3D3.com,
Content Partner for the SME Toolkit http://www.smetoolkit.org/Article.jsp?id=if-3d300002&catid=113&lid=1&locale=1Organizational Development Enhancing Organizational Performance:
A Toolbox For Self-Assessment
Charles Lusthaus, Marie-Hélène Adrien, Gary Anderson, and Fred Carden IDRC
1999
http://web.idrc.ca/en/ev-9370-201-1-DO_TOPIC.html
http://web.idrc.ca/openebooks/870-8/Organizational Assessment: A Framework for Improving Performance
by Charles Lusthaus, Marie-Hélène Adrien, Gary Anderson, Fred Carden,
and George Plinio Montalván IDRC/IDB 2002
http://web.idrc.ca/en/ev-23987-201-1-DO_TOPIC.html
http://web.idrc.ca/openebooks/998-4/Overview of Leadership in Organizations by Carter McNamara
http://www.managementhelp.org/ldrship/ldrship.htmIllustrative Examples of E-Readiness Assessments and Assessment
Methods http://www.infodev.org/ereadiness/methodology.htme-ASEAN Readiness Assessment by Sunil Bathia, (IBM
Singapore) Presentation at “The Internet in South East Asia”,
Bangkok, Thailand, November 2001. http://www.itu.int/asean2001/documents/pdf/Document-28.pdfA Comparison of e-readiness Assessment Methods Bridges.org
March 2001. http://www.bridges.org/ereadiness/report.htmlE-readiness Guides Global Internet Policy initiative (GIPI
Project): (links to documents) http://www.gipiproject.org/readinessUNDP/SDNP Technical Glossary http://www.sdnp.undp.org/stories/terms.html
Information Infrastructure Indicators, 1990-2010. infoDev Project.
http://www.infodev.org/projects/375/fin375.htm
http://www.infodev.org/projects/375/fin375.htmReadiness for the Networked World: A Guide for Developing Countries
. Information Technologies Group, Center for International Development at
Harvard University. http://www.readinessguide.orgThe Impact of eReadiness on eCommerce Success in Developing
Countries: Firm-Level Evidence Alemayehu Molla. IDPM, University of
Manchester
http://www.sed.manchester.ac.uk/idpm/publications/wp/di/di_wp18.htmNew Strategies in Emerging Markets
David J. Arnold and John A. Quelch. Reprint 4011; Fall
1998, Vol. 40, No. 1, pp. 7–20 http://www.sloanreview.mit.edu/smr/issue/1998/fall/1/ICT Handbook for Entrepreneurs in Developing Countries
By Richard Duncombe & Richard Heeks, 2001 IDPM, University of
Manchester, UK
http://www.e-devexchange.org/eComm/enthbk.htmInformation, Technology and Small Enterprise: A Handbook for
Enterprise Support Agencies in Developing Countries by Richard Heeks
and Richard Duncombe. 2001.
IDPM, University of Manchester, UK.
http://www.e-devexchange.org/eComm/esahbk.htmEnterprise Development and ICTs - ITGD/T4SL
http://livelihoodtechnology.org/home.asp?id=ict2Intro1Enterprise Development and Information and Communication Technologies
in Developing Countries: Supporting “ICT-Flyers”
Richard Duncombe and Richard Heeks , 1999 IDPM, University of
Manchester, UK.
http://www.sed.manchester.ac.uk/idpm/research/is/ictsme/ictflyer.htmICTs and Enterprises in Developing Countries: Hype or Opportunity?
By Jim Tanburn And Alwyn Didar Singh. ILO – Infocus Programme on
Boosting Employment through Small Enterprise Development Job Creation and
Enterprise Department
http://www.ilo.org/dyn/empent/docs/F1089912836/WP17-2001.pdfSuccess: Target a Good Market Niche with a Proper Product
http://www.nichemarketresearch.com/market-niche.htmlIf you have a lemon, make lemonade: A Guide to the start-up of
African Multipurpose Community Telecenter Pilot Projects , Richard
Fuchs. Fall 1997.
http://www.idrc.ca/acacia/outputs/lemonade/lemon.htmlAssessing Community Telecentres: Guidelines for Researchers
Anne Whyte (for the Acacia
Initiative of IDRC
http://web.idrc.ca/en/ev-9415-201-1-DO_TOPIC.htmlInformation and Communication Technologies for Development in Africa:
Volume 2. The Experience with Community Telecentres
Edited by Florence Etta and Shiela Parvyn-Wamahiu . 2003
http://web.idrc.ca/en/ev-33004-201-1-DO_TOPIC.htmlGreenstar Community Center - Greenstar delivers solar power,
health, education and environmental programs to small villages in the developing
world– and connects people in those villages, and their traditionalculture, to
the global community.Grammen Phone - Bangladesh - Grameen Phone Lady - providing
income generation opportunity to local villagers through providing phone
services. By creating local small business using ICTs and the training
they conduct for village phone www.grameenphone.comSEWA - India - Self Employed Women’s Association, has
project using ICT to facilitate small self employed women’ employment (notable
examples include creation of effective milk co-operative using ICT).
www.sewa.org
www.gdrc.org/icm/sewa.htmlDDD Partners http://www.digitaldividedata.com/Social_impact/Partners.asp
Corporate Partnerships EnterpriseWorks http://www.enterpriseworks.org/corp.asp
Global Knowledge Partnership (GKP)
http://www.globalknowledge.orgBridges.org
http://www.bridges.org
Bridges.org’s mission is to empower people in developing and emerging countries
to use technology for themselves,Digital Dividend at WRI
http://www.digitaldividend.orgThe Digital Divide Network
http://www.digitaldividenetwork.org
Lots of US-Based information, a digital divide discussion list, etc?KnowNet
http://www.knownet.orgBytes for All
http://www.bytesforall.org
An online newsletter from South Asia addressing issues related to the use of
ICTs for development.Technology Needs Survey – CTCNet Evaluation Toolkit
by Clifton Chow, Jan Ellis and Geoffrey Walker. April 2000. Page 14
http://www.ctcnet.org/ctc/ctcnet/evalkit.doc#_Toc481074860iDISC Toolkit – InfoDev Incubator Support Center
http://toolkit.idisc.net/Silicon Valleys in Developing Countries Vanessa Gray (ITU),
Presentation at “The Internet in South East Asia”, Bangkok, Thailand,
November 2001.
PDF format www.itu.int/asean2001/documents/pdf/Document12.pdf
PowerPoint format www.itu.int/asean2001/documents/ppt/Document12.pptSME Toolkit – Operations IFC
http://www.smetoolkit.org/Category.jsp?iCategoryId=36&locale=1Information, Technology and Small Enterprise: A Handbook for Enterprise
Support Agencies in Developing Countries by Richard Heeks and Richard Duncombe.
2001. IDPM, University of Manchester, UK.
http://www.e-devexchange.org/eComm/esahbk.htmSystems management is the supervision of the information
technology systems. This includes purchasing of IT equipment and software,
physically distributing and installing it, configuring it, maintaining it with
enhancement and service updates, setting up problem-handling processes, and
determining whether objectives are being met…
http://www.techlistings.net/xlist/tech/bizsoft/sysmgmt?id=1Information and Telecommunication Technologies. The Impact of their
Adoption on Small and Medium-sized Enterprises by Élisabeth Lefebvre
and Louis A. Lefebvre . IDRC 1996
http://web.idrc.ca/en/ev-9303-201-1-DO_TOPIC.htmlTechnology Planning by TechSoup
http://www.techsoup.org/howto/articles.cfm?
topicid=11&topic=Technology%20PlanningSME Toolkit –Technology IFC
http://www.smetoolkit.org/Category.jsp?iCategoryId=37&locale=1Information, Technology and Small Enterprise: A Handbook for
Enterprise Support Agencies in Developing Countries by Richard Heeks
and Richard Duncombe. 2001. IDPM, University of Manchester, UK.
http://www.e-devexchange.org/eComm/esahbk.htmTechnology Tower Directory – SBA Online Women’s Business
Center http://www.onlinewbc.gov/docs/techno/technology
equipment
& resourcesDigital Opportunities for DevelopmentChapter 2: Strengthening
Organizations With Information And Communication Technologies (ICTs) by
Eric RustenInformation Technology Security Handbook
http://www.infodev-security.net/handbook/World Computer Exchange
http://www.worldcomputerexchange.orgNetwork Startup Resource Center
http://www.nsrc.orgICTs and Enterprises in Developing Countries: Hype or Opportunity? By
Jim Tanburn And Alwyn Didar Singh ILO – Infocus Programme on Boosting
Employment through Small Enterprise Development Job Creation and Enterprise
Department
http://www.ilo.org/dyn/empent/docs/F1089912836/WP17-2001.pdfDonated Hardware
nonprofit and school-based recyclers, which are ideal for donating working
equipment less than five years old, and commercial recyclers, which are more
appropriate for older or non-working equipment. Find used hardware through www.techsoup.org
national listing of recyclers and refurbishers.
http://www.techsoup.org/resources/index.cfm?action
=resource.view_summary&resourcelist_id=144&style=recycle&set=productsHardware Assessment Worksheet
http://www.techsoup.org/howto/worksheetpage.cfm?worksheetid=13SME Toolkit –Operations IFC
http://www.smetoolkit.org/Category.jsp?iCategoryId=36&locale=1Technology Needs Survey – CTCNet Evaluation Toolkit by Clifton Chow, Jan
Ellis and Geoffrey Walker. April 2000. Page 14
http://www.ctcnet.org/ctc/ctcnet/evalkit.doc#_Toc481074860technology
suppliers
& contractorsA Handbook for Entrepreneurs in Developing Countries , Heeks
and Duncombe
TechFinder is a new service from techsoup.org for the nonprofit
sector: a searchable, online directory of individuals and organizations that
provide technology products and services to the nonprofits.
http://www.techsoup.org/techfinder/techsoup/index.cfmTechSoup Stock connects nonprofits with donated and
discounted technology products in the supportive environment of the TechSoup Web
site. Choose from over 240 products from 25 providers including Cisco and
Microsoft. http://www.techsoup.org/stock/default.asp?cg=header&sg=stock&visit=1Selecting the Right Vendor or Consultant Technology Planning
Guide (Strategic Technology) by Marc Osten This article is part of the Adopting
Technology Series, which is produced by Dot
Org Media, a project of Summit
Collaborative.
http://www.techsoup.org/howto/articlepage.cfm?ArticleId=464&topicid=11SME Toolkit –Operations IFC
http://www.smetoolkit.org/Category.jsp?iCategoryId=36&locale=1
Leasing Equipment – SME ToolkitIFCtechsoup.org the technology place for nonprofits http://www.techsoup.org/
Building Local and Sustainable Capacities for ICT Development
Arjan de Jager & Denise Clarke Issue 10, July 2001
www.capacity.org/10/editorial/Building Sustainable ICT Capacities in Jamaica by Avrill
Crawford In Capacity.org, Issue 10, July 2001
www.capacity.org/10/E-Learning and Human Resource Development in Bridging Digital Divide
of countries in ASEAN Region: Recent Developments, Issues and Challenges
by Kim Phaik Lah InfoSoc Malaysia, June 14-16, 2001 www.infosoc.nitc.org.my/Self-Assessments: Basic Computer Skills – CTCNet Evaluation Toolkit
http://www.ctcnet.org/ctc/ctcnet/evalkit.doc#_Toc481074860Skill Assessment & Inventory Worksheet The Lowell
Community Technology Consortium
http://www.lctc.org/class/assess/index.shtml
http://www.lctc.org/go/class/assess/skill_inventory.docHelp Desk Software is powerful management software to
coordinate and automate many features of an organization’s help desk
environment…
http://www.techlistings.net/xlist/tech/bizsoft/helpdesk?id=1handsnet-training.org http://www.handsnet-training.org/index.html
KnowNet Weaver
http://www.knownetweaver.org/
This is a Tool Kit developed by SDNP (Sustainable Development Network Programme)
India.Leadership Development Planning by Carter McNamara
http://www.managementhelp.org/ldr_dev/ldr_dev.htmSecrets of Leadership Success by Susan M. Heathfield
http://humanresources.about.com/od/leadership/a/leader_success.htmLeadership Development http://humanresources.about.com/od/leadership/index.htm
dynamicleadership.com The top Leadership Development
resources on the net
http://www.dynamicleadership.com/Asia Pacific Leadership Program: Navigate Change
http://education.eastwestcenter.org/aplp/index.htmLeading vs. Managing – SBA Online Women’s Business Center http://www.onlinewbc.gov/docs/expanding/leading.html
Free Management Libraryfor nonprofits and for-profits
Developed by Carter McNamara, Authenticity Consulting, LLC
http://www.managementhelp.org/Management Development Planning by Carter McNamara http://www.managementhelp.org/mgmt_dev/mgmt_dev.htm
Twelve Tips for Team Building: How to Build Successful Work Teams by
Susan M. Heathfield
http://humanresources.about.com/od/involvementteams/a/twelve_tip_team.htmHow to Build a Teamwork Culture: Do the Hard Stuff by Susan
M. Heathfield http://humanresources.about.com/cs/involvementteams/l/aa122001a.htmDeveloping Your Team Building Skills – SBA Online Women’s
Business Center
http://www.onlinewbc.gov/docs/manage/team.htmlFrom Workplace to Workspace: Using Email Lists to Work Together by
Maureen James and Liz Rykert for IDRC, 1998 http://www.idrc.ca/books/848.htmlElectronic Conferencing and On-Line Dialogue for Development Purpose
s by Darren Saywel contributed to the Global Knowledge Network Conference, Bonn,
December 1999.
http://orion.forumone.com/gdnet/files.fcgi/52_Saywell.docA Survey of Collaborative Internet Technologies by Alison
Ball produced for IDRC program staff by the Unganisha Project. June 1998 http://www.idrc.ca/unganisha/document/collabCommunicating in the Information Society - CRIS edited by
Sean O’Siochru and Bruce Girard of the CRIS Campaign was launched on 10th
December 2003
http://www.crisinfo.org/content/view/full/231/@t ease with e-mail a handbook on using electronic mail for NGOs in
developing countries http://www.fes.de/organisation/america/handbook/Just Write - Fahamu
http://www.fahamu.org/justwrite.phpWriting for Change - Fahamu
http://www.fahamu.org/WFCEng/index.htmlKnowNet Weaver
Online information technology tool-kit to assist individuals and communities
based in developing countries to develop their websites and host their content
on the Internet free-of-charge or at a minimal cost http://www.knownetweaver.org/DISCUSSION LISTS
UNDP’s ICT for Development (ICTD) Observatory keeps an eye
on related critical issues for developing countries.
http://www.sdnp.undp.org/observatory/userform.htmlPARTNERS - The GKP Newsletter
http://www.globalknowledge.org/Bytes for all http://www.bytesforall.org
DigiCULT.Info Newsletter
http://www.digicult.info/pages/subscribe.phpHuman Resources Management by Carter McNamara
http://www.managementhelp.org/hr_mgmnt/hr_mgmnt.htmHR Management Software HR management describes the challenge
of streamlining and coordinating an organization’s human resources department…
http://www.techlistings.net/xlist/tech/bizsoft/hr?id=1Capacity Building (Nonprofit) by Carter McNamara
http://www.managementhelp.org/org_perf/capacity.htmHuman Resources – SME Toolkit
http://www.smetoolkit.org/Category.jsp?iCategoryId=33&locale=1WorkplaceToolbox: Sample Employee Manual
http://www.workplacetoolbox.com/EMformSampleEmplManual.docKnow Who You Want to Hire: An Interactive Hiring Tool
http://www.smetoolkit.org/Article.jsp?id=if-amx17005&catid=-2&lid=1&locale=1Recruiting & Hiring – SME Toolkit
http://www.smetoolkit.org/SubCategory.jsp?iCategoryId=60&locale=1Volunteer Recruitment: Tips from the Field Developed by
Sarah Jane Rehnborg and Betsy Clubine
http://www.serviceleader.org/new/managers/2004/03/000213.phpTop Ten Recruiting Tips bySusan M. Heathfield
http://humanresources.about.com/od/recruiting/l/aarecruit_tips.htmRecruitment tips for Dotcom and start-up HR professionals (Part I)
http://hr.monster.com.hk/articles/5529/monster.com.hk – HR articles http://hr.monster.com.hk/articles/
Self-Assessments: Basic Computer Skills – CTCNet Evaluation Toolkit
http://www.ctcnet.org/ctc/ctcnet/evalkit.doc#_Toc481074860Skill Assessment & Inventory Worksheet The Lowell
Community Technology Consortium http://www.lctc.org/class/assess/index.shtml
http://www.lctc.org/go/class/assess/skill_inventory.docHiring and Firing Workers – The Doing Business Database
Private Sector Development – WBG/IFC, Rapid Response Unit http://rru.worldbank.org/DoingBusiness/ExploreTopics/HiringFiringWorkers/Hiring & Firing Workers – Cambodia
http://rru.worldbank.org/Documents/DoingBusiness
/ExploreTopics/HiringFiringWorkers/Economies/cambodia.pdfHiring & Firing Workers – Lao PDR
http://rru.worldbank.org/Documents/DoingBusiness
/ExploreTopics/HiringFiringWorkers/Economies/laos.pdfGetting Help that is Helpful. How to get the right volunteers by
Lisa Silverberg & Marc Osten, TechSoup
http://www.techsoup.org/howto/articlepage.cfm?ArticleId=398&topicid=7Who Do You Need: Volunteer, Consultant or Staff? Criteria for making
the right decision by Anna Mills, TechSoup
http://www.techsoup.org/howto/articlepage.cfm?articleid=55&topicid=7Volunteer Recruitment: Tips from the Field Developed by
Sarah Jane Rehnborg and Betsy Clubine http://www.serviceleader.org/new/managers/2004/03/000213.phpDefining the Volunteer Project by TechSoup May 01, 2000
http://www.techsoup.org/howto/articlepage.cfm?articleid=54&topicid=7Structuring a Successful Volunteer Project. Getting the most from
your technical volunteer by TechSoup February 04, 2002 http://www.techsoup.org/howto/articlepage.cfm?ArticleId=357Worksheets: Volunteers by TechSoup http://www.techsoup.org/howto/worksheets.cfm?topicid=7
UNITes : community service/volunteering/advocacy http://www.unites.org
VITA (Volunteers in Technical Assistance)
http://www.vita.org
For over four decades VITA has empowered the poor in developing countries by
providing access to information and knowledge, strengthening local institutions
and introducing improved technologies. Its particular focus is on support to
entrepreneurs in the private, public and community sectors and on facilitating
connectivity and technical information exchange between and among individuals
and organizations. VITA is the world’s first private voluntary organization to
apply advanced microelectronics and space technology to the dissemination of
technical information for development and humanitarian purposes.NetCorps Canada International secretariat
http://www.netcorps-cyberjeunes.org
Sends young volunteers with IT experience to developing countries.UNITes
http://www.unites.orgPeace Corps First IT Volunteers Head to Belize. Peace Corps
Times, Summer 2000. http://www.peacecorps.gov/essays/americas/belize.htmlNetcorps Americas
http://www.trustfortheamericas.org/english/ict/netcorps/default.aspGlobal Technology Corps
http://globaltechcorps.org
US Department of State sponsored public-private sector initiative to send IT
volunteer on short- term public diplomacy projects.Geekcorps
http://www.geekcorps.org
“Geekcorps volunteers working to ensure Ghana’s wireless future: Dan
DiNicolo and Intercom Data Systems.” By Ellen Schneider, 4/15/02,
IICD/infoDev Stories
http://www.iicd.org/base/story_read?id=4958ServiceLeader.org RGK Center for Philanthropy and Community
Service at the Lyndon B. Johnson School of Public Affairs of the University of
Texas at Austin, http://www.serviceleader.org/new/index.php]E-Volunteerism The Electronic Journal of the Volunteer Community http://www.e-volunteerism.com/index.php
people
education
& on-the-job trainingTraining by TechSoup: a good rule of thumb is that only 30%
of your technology spending should go to hardware and software, and a full 70%
should go to training and support.
http://www.techsoup.org/howto/articles.cfm
?topicid=9&topic=Training&cg=nav&sg=trainingContinuous Learning
by Carter McNamara http://www.mapnp.org/library/trng_dev/design/cont_lrn.htmStrong Value of Self-Directed Learning in the Workplace: How
Supervisors and Learners Gain Leaps in Learning by Carter McNamara http://www.mapnp.org/library/trng_dev/methods/slf_drct.htmContinuous Learning – eXtreme Programming by Joshua
Kerievsky. Industrial Logic, Inc. http://www.industriallogic.com/xp/ContinuousLearning.pdfBasic Requirements of Supervisors with Employees in Training and
Development by Carter McNamara
http://www.mapnp.org/library/trng_dev/basics/suprvsr.htmOn-The-Job Training Using a Task Breakdown SafetyLine
Institute1998 http://www.safetyline.wa.gov.au/institute/level1/course9
/lecture24/l24_05.aspDDD Educational Scholarship Program
http://www.digitaldividedata.com/Social_impact
/Educational_scholarship_program.aspDDD Social Mission
http://www.digitaldividedata.com/Social_impact/Social_mission.aspBusiness Ethics: Managing Ethics in the Workplace and Social
Responsibility http://www.managementhelp.org/ethics/ethics.htmMOST Clearing House Best Practices
The MOST program (Management of Social Transformation) of UNESCO created this
Best Practice Database about a variety of projects, policies and strategies
related to the eradication of poverty and the reduction of social exclusion.
http://www.unesco.org/most/bphome.htmThe Global Social Venture Competition (GSVC) http://www.socialvc.net/
GSVC Social Impact Assessment Guide 2: Defining Social Value and
Social Indicators http://www.socialvc.net/_uploads/documents/live
/GSVCSIA2Indicators-2.docGSVC Social Impact Assessment Guide 3 of 3: Monetizing Social Value /
Social Return on Investment (SROI)
http://www.socialvc.net/_uploads/documents/live/GSVCSIA3SROI-2.docBusiness Ethics Online http://www.business-ethics.com/
NTUC Income: Managing Social Mission and Business Goals in a
Market-Driven Economy
By Wee Beng Geok, Robert Lian & Shirley Koh http://www.asiacase.com/INCOME.htmAn Information Systems Perspective on Ethical Trade and
Self-Regulation
Richard Duncombe & Richard Heeks. IDPM, University of Manchester, UK
http://www.sed.manchester.ac.uk/idpm/publications/wp/di/di_wp13.htmdevelopment
ICT4D – Information Communication Technology for DevelopmentUNDP/SDNP Technical Glossary
http://www.sdnp.undp.org/stories/terms.htmlICT4D - Information and Communication Technologies for Development
Self-Paced Learning Materials Developed by Barbara Fillip
http://www.knowledgefordevelopment.com/ICT4D03SP/index.htmAsia Pacific e-Primers Series UNDP/APDIP
http://www.apdip.net/projects/e-primers/prodocICT for Development Success Stories http://www.globalknowledge.org/gkps_portal/index.cfm?menuid=201&parentid=179
Spanning the Digital Divide. Understanding and Tackling the Issues New
technologies and Knowledge for Sustainable Development: the Empowerment
Challenge Barbara Fillip. Research in Science and Technology Studies,
Volume 13, pages 181–210. Copyright © 2002 by Elsevier Science Ltd.
http://www.bridges.org/spanning/pdf/spanning_the_digital_divide.pdfBenton Foundation/Digital Divide Network
http://www.benton.org and http://www.digitaldividenetwork.org/The DOT Force Report: Digital Opportunities for All: Meeting the
Challenge.
http://www.dotforce.orgFoundations and the Digital Divide. Bridging the Digital Divide:
First You Need the Bridge by Jonathan Peizer, July 31, 2000
http://www.techsoup.org/howto/articlepage.cfm?articleid=188&topicid=10
UNDP ICT Observatory
http://www.sdnp.undp.org/observatory/UNDP ICTD Yellow Pages
http://www.sdnp.undp.org/it4dev/yp/Donor ICT Strategies Matrix
OECD Development Assistance Committee 2003 Edition
http://topics.developmentgateway.org/ict/rc/filedownload.do~itemId=365079Cross Sector ICT Funding and Development. What Works, What Does Not
and Why By Jonathan Peizer in MIT’s International Development &
Information Technology Journal, Winter 2003 January 7, 2004
http://www.soros.org/initiatives/information/articles_
publications/articles/crosssector_20030107Enterprise Development and ICTs - ITGD/T4SL
http://livelihoodtechnology.org/home.asp?id=ict2Intro1Enterprise Development and Information and Communication Technologies
in Developing Countries: Supporting “ICT-Flyers”
Richard Duncombe and Richard Heeks , 1999 IDPM, University of
Manchester, UK.Report produced for Enterprise Development Department, UK
Department for International Development http://www.sed.manchester.ac.uk/idpm/research/is/ictsme/ictflyer.htm
Information and Communication Technologies, Poverty and Development
Richard Heeks. IDPM, University of Manchester, UK.
http://www.sed.manchester.ac.uk/idpm/publications/wp/di/di_wp05.pdfICTs for Poverty Alleviation - e-Primers
Series
by Roger W. Harris
http://eprimers.apdip.net/series/info-economy/poverty.pdfMaking knowledge networks work for the poor
Workshop held at ITDG Bourton Hall, UK, 20-21 November 2002
http://www.itdg.org/html/icts/knowledge.htmInformation and Communication Technologies for Development in Africa
: Vol 1 Opportunities and Challenges for Community Development
Edited by Ramata Molo Thioune 2003
http://web.idrc.ca/en/ev-33000-201-1-DO_TOPIC.html
http://web.idrc.ca/openebooks/001-2/Development and the Information Age. Four Global Scenarios for the
Future of Information and Communication Technology
Edited by J. Howkins and R. Valantin (for IDRC and the United Nations
Commission on Science and Technology for Development) IDRC 1997
http://web.idrc.ca/en/ev-9368-201-1-DO_TOPIC.htmlThe Future of Information and Communication Technologies for
Development
This paper was prepared by Carlos A. Primo Braga, John A. Daly, and
Bimal Sareen.
http://www.developmentgateway.org/download/221030/Future_ICT.pdfBalancing Act Electronic Newsletter
http://www.balancingact-africa.com/iConnect Africa
http://www.uneca.org/aisi/IConnectAfrica/index.htmUNESCO’s WebWorld Newsletter Low volume email newsletter
updates you on new UNESCO programs and activities related to ICTs
http://www.unesco.org/webworld/newsletter/index.shtmlDigital Opportunity Channel Weekly Email Digest
http://www.digitalopportunity.org/get_involved/email/development
social
entrepreneurship
Social entrepreneurship basics by Andy Horsnell and John Pepin Front
& Centre, Vol. 9, No. 4; July 2002
http://www.np-biz-dev.com/Social%20Entrepreneurship%20Basics.pdfSocial Enterprise Lexicon http://www.se-alliance.org/resources_lexicon.cfm
A Handbook for Entrepreneurs in Developing Countries, Heeks
and Duncombe
http://idpm.man.ac.uk/rsc/is/ictsme/entrephbk/index.shtmlSocial Enterprise Typology by Kim Alter
http://www.virtueventures.com/setypology/semg.aspxWhat Is “Social Enterprise”? http://www.northlandinst.org/SocialEnt.cfm
The Social Enterprise Sourcebook http://socialent.org/sourcebook.htm
Corporations, Social Venture Capitalists, and Incubators
by Jonathan Peizer, TechSoup July 31, 2000
http://www.techsoup.org/howto/articlepage.cfm?ArticleId=195&topicid=10
http://www.soros.org/10 Tips for Funding Technology
Fund and sustain technology in your organization so you can do the work
that really matters
by Bennett Grassano, TechSoup January 22, 2004 http://www.techsoup.org/howto/articlepage.cfm?ArticleId=538&topicid=10FAQ: Strategic Grant-Writing for Technology. Learn some strategies
for raising funds.
by Marc Osten, Katrin Verclas, and Susan Myrland August 22, 2003 http://www.techsoup.org/howto/articlepage.cfm?articleid=498&topicid=10Beyond the Case Statement: Your Grant Proposal
Include the true total cost of ownership: training, technical support,
and evaluation
by Marc Osten, Katrin Verclas, and Susan Myrland for TechSoupThe Grantmanships Center http://www.tgci.com/
Social Enterprise Alliance http://www.socialent.org/
http://socialent.org/International Business Leaders Forum : Corporate Social
Responsibility http://www.iblf.org/csr/csrwebassist.nsf/
http://www.ashoka.org/fellows/social_entrepreneur.cfm
http://www.schwabfound.org/
http://www.se-alliance.org/Stanford Graduate School of Business created the Center for Social
Innovation (CSI) http://www.gsb.stanford.edu/csi/
Digital Divide Heroes
http://www.asiaweek.com/asiaweek/technology/article/0,8707,132165,00.html
Cover of AsiaWeek, June 29, 2001: M.S. Swaminathan, Lin Mui Kiang, Roger Harris,
Bernard Krisher, Iqbal Quadir.Genius at Work Fast Company by Sara Terry Issue 17 September
1998 http://www.fastcompany.com/online/17/genius.htmldevelopment
defining
disadvantagedInformation And Communication Technologies (ICTs) to Help
Disadvantaged Groups Help Themselves by Barbara Fillip for JICA 2002
http://www.jica.go.jp/usa/topics/pdf/it.pdfStrategic Directions for the Disability and Rehabilitation Sector in
Cambodia Disability Action Council Second Edition (February 2001)
http://www.dac.org.kh/PDF%20files
/Strategic-direction-FEB-01-H.pdfWorkers with Disabilities: Here are the Facts Prepared by
DAC-Secretariat February 2001
http://www.dac.org.kh/publications/download
/Country-Profile-on-PWD-2001.pdfDisability Action Council – Kingdom of Cambodia http://www.dac.org.kh
Business Advisory Council – Kingdom of Cambodia http://www.bac.org.kh
Disability and Self-Directed Employment Business Development Models
Edited by Aldred Neufeldt and Alison Albright IDRC/Captus
Press 1998
http://web.idrc.ca/en/ev-9353-201-1-DO_TOPIC.htmlInformation for Disabled Entrepreneurs – SBA Online
Women’s Business Center http://www.onlinewbc.gov/disabledinfo.htmlFrequently Asked Questions of Disabled Entrepreneurs – SBA
Online Women’s Business Center
http://www.onlinewbc.gov/disabledinfo1.htmlResources and Links: Disabled Entrepreneurs – SBA
Online Women’s Business Center http://www.onlinewbc.gov/disabledinfo2.htmlWorld Institute on Disability
WID is a nonprofit research, training and public policy center
promoting the civil rights and the full societal inclusion of people with
disabilities. http://www.wid.org/disability.gov
http://www.disabilityinfo.gov/digov-public
/public/DisplayPage.do%3fparentFolderId=500Program Development Associates – Disabilitytraining.com
http://www.disabilitytraining.com/US Business Leadership Network (USBLN) is the national
organization that supports development and expansion of BLNs across the country,
serving as their collective voice. The USBLN recognizes and promotes best
practices in hiring, retaining, and marketing to people with disabilities http://www.usbln.com/DISABILITY 101
http://www.usbln.com/news/disabilityemployment101.pdfAssociation for Enterprise Opportunity (AEO) US association
of organizations committed to microenterprise development. AEO provides its
members with a forum, information, and a voice to promote enterprise opportunity
for people and communities with limited access to economic resources.
http://www.microenterpriseworks.org/Key Elements of Microenterprise Development (AEO) http://www.microenterpriseworks.org/about/keyelements.htm
Youth Network on ICTs and Digital Opportunities
http://ict.takingitglobal.orgYouth and ICT Projects funded by InfoDev
InfoCaffe (Senegal, Ecuador and India)
http://www.infocaffe.net
Kidlink
http://www.kidlink.org/protuguese/brasil/index.html
The Child Healthcare Telemedicine Network
http://www.rostropovich.org/project.htmNon-Governmental Organizations on the Development Gateway
http://topics.developmentgateway.org/ngo?goo=178Non-governmental Organizations Research Guide
http://docs.lib.duke.edu/igo/guides/ngo/International NGOs: Networking, Information Flows and Learning
Shirin Madon. IDPM, University of Manchester, UK http://www.sed.manchester.ac.uk/idpm/publications/wp/di/di_wp08.htmMAP (Management Assistance Program) for Nonprofits
http://www.mapfornonprofits.org/The NGO Café
http://www.gdrc.org/ngo/ncafe-ks.htmlNGO Global Network
http://www.ngo.org/
NGO Status at the UN
http://www.globalpolicy.org/ngos/ngo-un/info/status.htmCredibility and Legitimacy of NGOs - Global Policy Forum
http://www.globalpolicy.org/ngos/role/credindx.htm@t ease with e-mail a handbook on using electronic mail for NGOs in
developing countries
http://www.fes.de/organisation/america/handbook/Lessons from the Field: ICTs in NGO Capacity Building
http://www.digitaldividend.org/pubs/pubs_06_overview_ngos.htmKUBATANA.NET
-The NGO Network Alliance Project
http://www.kubatana.net/Platform for Community Networks
http://www.globalcn.org/en/accueil.ntdNonprofit Business Development for enhanced impact and
financial sustainability Authenticity Consulting http://www.np-biz-dev.com/Managing the Double Bottom Line: A Business Planning Reference Guide
for Social Enterprises by Sutia Kim Alter PACT Publications, 2000 http://www.virtueventures.com/mdbl.aspRethinking Technology in the Non-Profit Arena. Strategic Differences
& New Models of Deployment by Jonathan Peizer, ICT
Toolsets February 15, 2001 http://www.soros.org/initiatives/information
/articles_publications/articles/rethinking_20010215Business Planning for Social Entpeprises by Sutia Kim Alter
http://www.tgci.com/magazine/02spring/plan1.aspInformation, Technology and Small Enterprise: A Handbook for
Enterprise Support Agencies in Developing Countries by Richard Heeks
and Richard Duncombe. 2001. IDPM, University of Manchester, UK. http://www.e-devexchange.org/eComm/esahbk.htmdevelopment
governance
& accountabilityUNDP’s guidelines for CSO cooperation
http://www.undp.org/cso/policies.htmlField Guide to Developing and Operating Your Nonprofit Board of
Directors by Carter McNamara
http://www.authenticityconsulting.com/pubs/BD_gdes/BD_pubs.htmCodes of best practice – Papers and Links Private Sector
Development – WBG/IFC, Rapid Response Unit
http://rru.worldbank.org/PapersLinks/Codes-Best-Practice/Corporate governance policy – Papers and Links
Private Sector Development – WBG/IFC, Rapid Response Unithttp://rru.worldbank.org/PapersLinks/Corporate-Governance-Policy/
Knowledge Management for Development Organizations February 2000
Workshop
Patrik Hunt (ed).“Knowledge Management: Implications and Applications for
Development Organizations.” Report of a workshop co-organized by the Bellanet
International Secretariat, the Benton Foundation, the Canadian International
Development Agency (CIDA), and the International Development Research Centre
(IDRC). Benton Foundation, Washington, D.C. February 2-4, 2000. Bringing
together members of the international development community involved in or
interested in developing their own knowledge management initiatives and
knowledge management professionals from the business and private sectors, this
workshop was a first of its kind. The document can be accessed at http://www.bellanet.org/km
where you’ll find more about KM initiatives in the international development
community.OneWorld Online http://www.oneworld.org
OneWorld Online is a “supersite” through which hundreds of development
organizations’ web sites can be accessed. Within the site, there are a
number of “think tanks”. One of these think tanks is dedicated to
“knowledge” and provides access to a number of resources dealing with the
role of knowledge in development and knowledge sharing tools.UNDP’s guidelines for CSO cooperation
http://www.undp.org/cso/policies.htmlDDD Program Donors
http://www.digitaldividedata.com/Social_impact/Program_donors.aspA Rural ICT Toolkit For Africa
http://www.infodev.org/symp2003/publications/ruraltoolkit.pdf
#search=’Rural%20ICT%20toolkit’
Template for small funded project application p62
Funding principles and process pg68 9.4
Reporting p75Managing the Double Bottom Line: A Business Planning Reference Guide
for Social Enterprises by Sutia Kim Alter PACT Publications, 2000
http://www.virtueventures.com/mdbl.aspDonor Relations: Nonprofit KM Strategy
Barbara Weaver Smith. October 12, 1998
http://www.smithweaversmith.com/donor.htmePhilanthropy Ethics Self Test - ePhilanthropy
Foundation.org
http://www.ephilanthropy.org/site/PageServer?pagename=selftestFundraising Guide Society
for Nonprofit Organizations
http://www.snpo.org/funding/The Internet Nonprofit Center
http://www.nonprofits.org/Closing the Accounting GAAP and Donor Divide. A Guide to
Selecting Software for Your Nonprofit’s Fiscal and Development Departments
- NPower
http://www.npower.org/tools/af_report.pdfDonor ICT Strategies Matrix
OECD Development Assistance Committee 2003 Edition
http://topics.developmentgateway.org/ict/rc/filedownload.do~itemId=365079Sustainable Development in the Digital Age. Avoiding an Oxymoron
By Jonathan Peizer for the Soros Foundations.August 15, 2000
http://www.soros.org/initiatives/information/articles_publications
/articles/sustainable_developement_20000815The Community Telecenter Cookbook for Africa: Recipes for
Self-Sustainability by Mike Jensen and Anriette Esterhuysen for UNESCO
2001
http://unesdoc.unesco.org/images/0012/001230/123004e.pdfThemes and Issues in Telecentre Sustainability
Raul Roman & Royal D. Colle. IDPM, University of Manchester, UK
http://idpm.man.ac.uk/idpm/di_wp10.htmDecision Support Systems for Sustainable Development
A Resource Book of Methods and Applications
Edited by Gregory E. Kersten, Zbigniew Mikolajuk, and Anthony Gar-On
Yeh
IDRC/Kluwer Academic 1999
http://web.idrc.ca/en/ev-9414-201-1-DO_TOPIC.htmlManaging the Double Bottom Line: A Business Planning Reference Guide
for Social Enterprises by Sutia Kim Alter PACT Publications, 2000 http://www.virtueventures.com/mdbl.aspGenerating and Sustaining Nonprofit Earned Income. A Guide to
Successful Enterprise Strategies Sharon M. Oster (Editor), Cynthia W.
Massarsky (Editor), Samantha L. Beinhacker (Editor), Bill Bradley (Foreword
by)April 2004, Jossey-Bass http://www.josseybass.com/WileyCDA/WileyTitle/productCd-078797238X.htmlThe Social Enterprise Sourcebook
http://www.northlandinst.org/sourcebook.cfmElectronic Commerce and Sustainable Development in the Americas
http://business.unbsj.ca/ecsda/ecsda.htmStrategic Intentions: Managing Knowledge Networks for Sustainable
Development 2001. By Heather Creech and Terri Willard. http://www.iisd.org/pdf/2001/networks_strategic_intentions.pdfKnowledge Societies…In a Nutshell: Information Technology for
Sustainable Development by Andreas Credé and Robin Mansell (for IDRC
and the UN Commission on Science and Technology for Development) 1998
http://web.idrc.ca/en/ev-9366-201-1-DO_TOPIC.html
http://web.idrc.ca/openebooks/858-9/Knowledge Networking for Sustainable Development by Vikas
Nath
Sustainable Development Networking Programme, India
http://www.irvl.net/knowledge_networking.htmHeralding ICT-enabled Knowledge Societies: Way forward for the
Developing Countries by Vikas Nath, Sustainable Development Networking
Programme India
http://www.bellanet.org/gkaims/documents/docs/ACF383.htm?ois=nDISCUSSION LISTS/NEWSLETTERS
UNDP’s ICT for Development (ICTD) Observatory keeps an eye
on related critical issues for developing countries.
http://www.sdnp.undp.org/observatory/userform.htmlPARTNERS - The GKP Newsletter
http://www.globalknowledge.org/Bytes for all http://www.bytesforall.org
DigiCULT.Info Newsletter
http://www.digicult.info/pages/subscribe.phpBalancing Act Electronic Newsletter
http://www.balancingact-africa.com/iConnect Africa
http://www.uneca.org/aisi/IConnectAfrica/index.htmUNESCO’s WebWorld Newsletter
http://www.unesco.org/webworld/newsletter/index.shtmlDigital Opportunity Channel Weekly Email Digest
http://www.digitalopportunity.org/get_involved/email/
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